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Identifier |
uch.med.msc//2005rovithis |
Title |
Μέτρηση της οργανωτικής κουλτούρας,της ασάφειας και συγκρούσης ρόλων στο προσωπικό των κέντρων υγείας της Κρήτης |
Alternative Title |
Measurement of Organizational Culture, role conflict and role ambiguity of personnel of the Health Centers in the island of Crete |
Creator |
Rovithis, Michael
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Abstract |
The purpose of this survey is the measurement of the Organizational Culture which defines Ηealth Centers of Crete Island as well as to measure the role conflict and role ambiguity among personnel of the Health Centers of Crete. Five Health Centers were randomly selected out of a total of 11 Health Centers which are located in the prefectures of Heraklion and Rethimnon. The sample consisted of 98 employees out of a total of 117 employees. A percentage of 44.8 (N= 44) were men and 55.1% (N= 54) were women. For the measurement of organizational culture a self administered questionnaire was chosen which is a translated edition of the organizational culture inventory (OCI). Additionally, two scales translated into Greek were used for the measurement of role conflict and role ambiguity among personnel of Health Centers. The findings reveal that the main cultural type of the 5 Health Centers is a combination of both aggressive defensive and pathetic defensive organizational culture. The highest percentile scores to the overall profile of Health Centers was found to avoidance culture (78th percentile), and to power culture (73th percentile). While the approval culture as well as the competitive culture are ranked at 70th percentile. The behavioral norms that constitute the constructive culture and define a healthy organization are ranked in medium percentile scores. Differences are also found in the degree of behavioral norms at each Health Center. In regard to the measurement of role ambiguity and role conflict the findings reveal an average score among personnel of 2.9 and 4.4 for the role ambiguity and role conflict respectfully. Moreover, a statistically significant positive correlation was found among the total average scores of aggressive - defensive and pathetic - defensive culture of all five Centers and a total average score of role conflict (p = 0.001 & p = 0.020). The current research is the first that has measured the organizational culture and the degree of role conflict and role ambiguity of health personnel in health organizations in Greece. However, further research of the measurement of organizational culture should be conducted in a larger scale and perhaps a combination of qualitative and quantitative analysis that will permit a profound measurement of organizational culture in health organizations.
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Subject |
Organizational Culture, Health Centers, role conflict, role Ambiguity, Οργανωτική Κουλτούρα, Κέντρα Υγείας, Ασάφεια ρόλων, Σύγκρουση ρόλων |
Issue date |
2005-07-01 |
Date available |
2006-08-11 |
Collection
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School/Department--School of Medicine--Department of Medicine--Post-graduate theses
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Type of Work--Post-graduate theses
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Views |
432 |