Abstract |
Today nursing has various problems such as staff inefficiency, inadequate education
and difficult working conditions.
Generally
The present study intends in measuring the nurses΄ perception in matter involving
the working environment, the quality of health care, job satisfaction as well as the
ability to make professional decisions.
Methods
The survey respondents were 97 nurses and nurses΄ assistants out of overall 500
active nurses in the University Hospital in Iraklion. The number of nurses
approached were 170, but only 97 responded. 80 of them filled in the whole
questionnaire. The minimum age of the sample nurses was 24 whereas the
maximum one was 45. Men participation comes up to 13, while there were 84
women participants. Questionnaire Belimage from the Belgium Katholic University
of Leuven was used after it was translated. This multiple choice questionnaire is
composed of five sections. Each of the thematic sections concerns a difficult field
and studies the nurses΄ perception in various working matters.
Results
This study΄ findings showed low levels of specialty and continuous education for
nurses as well as their perception concerning the suitability and skillfulness they
have. Limited times autonomy shortage, the feeling of exhaustion, working relations
and the lack of appropriate management form such a working environment that job
dissatisfaction appears and, consequently, a change of work place shows up. A great
contribution to the nurses΄ dissatisfaction provide the following factors: low salary,
few chances for professional development, despite the existence of qualified nurses
and also the bad image of the profession to the society. As it has been proved there
is close connection between working conditions and nurses΄ satisfaction and their
retention in the workplace. Regardless of the working conditions, the majority of
people questioned states their ability and satisfaction for being nurses.
Conclusions
We conclude to the need for enforcing nursing training and the establishment of
continuing educational programmes, which will improve their image to society. The
improvement of working conditions with the limitation of duties, the reduction of
night shifts, the raise on the salaries and the nurses΄ autonomy, as well as the
adequate time for qualitative health care, will contribute to the enforcement of their
work satisfaction, therefore they will retain in their positions. An additional factor
for qualitative health care, besides the ones referred to, is the necessary hiring of
nurses΄ staff. Combing an effective management of the hospital, which will utilize
the nurses qualified in a better way by giving them more professional chances and
coordinating the personnel appropriately, the quality of the given services of the
hotel will be evolved
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