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Identifier 000388401
Title Authoring tools for workflows on hierarchies of business documents
Alternative Title Εργαλεία διαχείρισης ροών εργασιών σε ιεραρχίες επιχειρηματικών εγγραφών
Author Κατωπόδης, Αλέξανδρος Ε.
Thesis advisor Σαββίδης, Αντώνιος
Reviewer Στεφανίδης, Κωνσταντίνος
Πλεξουσάκης, Δημήτρης
Αργυρός, Αντώνιος
Abstract A Workflow Management (WFM) system is a software system that defines, creates, and manages the execution of workflows by using process definitions, interacting with workflow participants, and invoking the use of applications and tools. A workflow is an automated version of a business process that involves the flow of documents, information, and tasks between participants using a set of procedural rules. These automated versions are specified in process definitions, which are created by authoring tools that interface with one or more workflow runtime systems. WFM systems and their superset Business Process Management (BPM) systems are used by organizations to reduce costs, increase efficiency, and minimize errors. While existing WFM/BPM systems can offer many advantages and are able to cover a wide range of use cases, they can be costly, difficult to use, or both. To achieve a cost effective and less complex solution the "Development of innovative multi-channeled digital services" project was initiated. It is intended to provide a WFM system that features a web interface for FORTH employees to execute and manage internal business processes. This thesis covers the development of configurable and flexible authoring tools used to design data models for this system. In this vain, three major authoring tools are presented. First, a process editor that is used to define processes as directed graphs of activities with user roles and actions attached to each activity. Secondly, a document model editor that defines hierarchies of documents used in processes and their actions. And thirdly, a form editor that defines form structures that can be attached to document models and process actions. Finally, we will present case studies of business processes created for the WFM system.
Language English, Greek
Subject Business process management
Workflow management
Διαχείριση επιχειρηματικών διεργασιών
Εργαλεία διαχείρισης
Ροές εργαλείων
Issue date 2014-11-21
Collection   Faculty/Department--Faculty of Sciences and Engineering--Department of Computer Science--Post-graduate theses
  Type of Work--Post-graduate theses
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